Meow Mates Volunteers work one-on-one with shy, fearful, traumatized and under-socialized cats to help them become more adoptable. Volunteers will go through a comprehensive onboarding and orientation plan designed to ensure that they are fully prepared, Fear-Free certified, and supported in their efforts to create a safe, calm, and positive environment for the cats in their care. The process builds upon knowledge, hands-on experience, and ongoing education to promote the welfare of the animals and the success of the volunteers.

Phase 1: Pre-Orientation (Preparation for New Volunteers)

  1. Application & Screening
    • Volunteers submit applications online or in person.
    • Conduct brief interviews to assess experience, motivation, and availability.
    • Confirm commitment to the Meow Mates Program, including the requirement of obtaining Fear Free Certification.

      Participants for this specific program must be 18+ years of age

 

Phase 2: Orientation (First Day at Furkids)

Goal: Provide volunteers with the foundational knowledge of Furkids Animal Rescue and Shelters’ operations and procedures.

  1. Introduction to Furkids Animal Rescue and Shelters

    • Welcome by Volunteer Coordinator or Program Manager.
    • Overview of the mission, vision, and the critical role volunteers play in the organization.
    • Introduction to key staff members and their roles.
       

  2. Facility Tour

    • Walkthrough of the shelter, including the Meow Mates Program area where the cats are housed.
    • Explanation of different types of feline residents (kittens, adult cats, special needs cats, etc.).
    • Show how to use volunteer spaces (break rooms, restrooms, supplies area).

3. Safety Protocols and Policies

  • Safety guidelines for interacting with animals (e.g., proper handling, avoiding bites/scratches).
  • Hygiene procedures (handwashing, sanitization stations, etc.).
  • Emergency procedures and protocols (fire, medical, shelter evacuations).
     

4. Volunteer Responsibilities and Expectations

  • Overview of daily duties: cat care, cleaning, socialization, and enrichment.
  • Introduce the volunteer scheduling system and communication tools.
  • Code of conduct and how to approach the animals with care and compassion.
     

5. Introduction to the Fear Free Philosophy

  • Brief introduction to Fear Free principles.
  • Importance of a calm, low-stress environment for animals in the shelter.
  • Description of how this approach benefits the cats, volunteers, and the shelter community.

Phase 3: Fear Free Certification (Post-Orientation)

Goal: Ensure all volunteers receive comprehensive training to handle animals in a Fear Free manner, allowing for positive interactions with the cats.

  1. Fear Free Online Training
    • Volunteers must complete the Fear Free Certification course (can be completed remotely, within 1-2 weeks after orientation).
    • Modules will cover:
      • Understanding feline body language.
      • Low-stress handling techniques for cats.
      • How to create a comfortable environment for fearful or anxious cats.
      • Recognizing and managing stress in animals.
      • The importance of positive reinforcement.
         
  2. Certification Test
    • After completing the online training, volunteers must pass the Fear Free Certification exam.
    • Volunteers are required to submit their certification to the Volunteer Coordinator.
       
  3. Follow-up Meeting (Optional)
    • A check-in meeting to address any questions about the certification process.
    • Discuss practical applications of Fear Free methods when working with the cats.
    • Opportunity to receive feedback or guidance from the Program Manager or senior volunteers.

Phase 4: Assigning Cats and Active Volunteering

Goal: Once certified, volunteers can be assigned specific cats in the Meow Mates Program to care for and assist with adoption.

  1. Cat Assignment

    • Volunteers will be matched with cats based on their experience, availability, and preferences (e.g., kitten care vs. adult cat care).
    • Detailed profiles of assigned cats will be provided, including their personalities, preferences, and any specific behavioral needs.
       

  2. Shadowing and Hands-on Training

    • For the first few shifts, new volunteers can shadow experienced volunteers to observe best practices in action.
    • The Volunteer Coordinator or senior volunteer will provide guidance during initial hands-on cat care sessions.
       

  3. Regular Check-ins and Support

    • Scheduled check-ins with the Volunteer Coordinator to ensure ongoing support, address concerns, and monitor progress.
    • Continuous opportunities for feedback and refresher training on Fear Free principles.
       

  4. Feedback & Performance Evaluation

    • After 1 month of volunteering, volunteers will receive a performance evaluation, which includes feedback on their skills, interaction with cats, and their adherence to Fear Free practices.
    • Recommendations for further training or adjustment to volunteer assignments will be discussed if necessary.

Phase 5: Ongoing Learning and Engagement

Goal: Ensure volunteers stay informed and feel supported in their roles within the Meow Mates Program.

  1. Monthly Workshops and Refresher Training

    • Provide monthly opportunities for volunteers to participate in ongoing education about animal care, behavior, and Fear Free techniques.
    • Special workshops or talks with experts on topics like feline behavior, medical care, or socialization tips.
       

  2. Volunteer Community and Recognition

    • Foster a sense of community through volunteer meetups, appreciation events, or social media shoutouts.
    • Provide certificates or other forms of recognition for dedicated volunteers after certain milestones (e.g., 6 months, 1 year).

Conclusion:

This comprehensive onboarding and orientation plan is designed to ensure that volunteers at the Meow Mates Program are fully prepared, Fear Free certified, and supported in their efforts to create a safe, calm, and positive environment for the cats in their care. The process builds upon knowledge, hands-on experience, and ongoing education to promote the welfare of the animals and the success of the volunteers.